Login issue

Closed
Shahzadkhan - Sep 17, 2021 at 09:29 PM
HelpiOS Posts 13321 Registration date Friday October 30, 2015 Status Moderator Last seen March 24, 2023 - Sep 19, 2021 at 10:47 AM
Hello,
Hi I am a regular user of Facebook and suddenly my account was locked and I am trying to confirm my identity to unlocked but I can't find any option to confirm my identity
Kindly check my request and respond to my concern as soon as possible
Thank you
***@***


System Configuration: Android / Chrome 93.0.4577.62
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1 reply

HelpiOS Posts 13321 Registration date Friday October 30, 2015 Status Moderator Last seen March 24, 2023 1,879
Updated on Sep 19, 2021 at 10:48 AM
Hi,

Log out from your Facebook account and clear the browser's cache. Restart the browser, then log in to your account and try again. If you still don't have the button to upload your ID, try using this form to confirm your identity.

Good luck
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