Pc issue
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Prachi_baliyan
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1
Registration date
Sunday September 19, 2021
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September 19, 2021
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Sep 19, 2021 at 12:55 AM
HelpiOS Posts 17776 Status Moderator - Sep 19, 2021 at 09:20 AM
HelpiOS Posts 17776 Status Moderator - Sep 19, 2021 at 09:20 AM
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1 response
Hi,
When you see the white screen, press at the same time Ctrl + Shift + Esc to open Task Manager. There, select File > Run new task, type regedit and click Ok.
In regedit, go to:
Select the Winlogon folder. In the right pane, double click on Shell and enter explorer.exe in "Value data". Click Ok, close regedit and restart your laptop.
Hope this helps
When you see the white screen, press at the same time Ctrl + Shift + Esc to open Task Manager. There, select File > Run new task, type regedit and click Ok.
In regedit, go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
Select the Winlogon folder. In the right pane, double click on Shell and enter explorer.exe in "Value data". Click Ok, close regedit and restart your laptop.
Hope this helps
