Pc issue
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Prachi_baliyan
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Sep 19, 2021 at 12:55 AM
HelpiOS Posts 17805 Registration date Friday October 30, 2015 Status Moderator Last seen November 13, 2025 - Sep 19, 2021 at 09:20 AM
HelpiOS Posts 17805 Registration date Friday October 30, 2015 Status Moderator Last seen November 13, 2025 - Sep 19, 2021 at 09:20 AM
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HelpiOS
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Friday October 30, 2015
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Sep 19, 2021 at 09:20 AM
Sep 19, 2021 at 09:20 AM
Hi,
When you see the white screen, press at the same time Ctrl + Shift + Esc to open Task Manager. There, select File > Run new task, type regedit and click Ok.
In regedit, go to:
Select the Winlogon folder. In the right pane, double click on Shell and enter explorer.exe in "Value data". Click Ok, close regedit and restart your laptop.
Hope this helps
When you see the white screen, press at the same time Ctrl + Shift + Esc to open Task Manager. There, select File > Run new task, type regedit and click Ok.
In regedit, go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion
Select the Winlogon folder. In the right pane, double click on Shell and enter explorer.exe in "Value data". Click Ok, close regedit and restart your laptop.
Hope this helps
