Pc issue

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Prachi_baliyan Posts 1 Registration date Sunday 19 September 2021 Status Member Last seen 19 September 2021 - 19 Sep 2021 à 00:55
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 19 Sep 2021 à 09:20
When I sign in into my lappy the screen is completely white .......
No icons
The pointer I can see .....
What to do to solve this issue? ????
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1 response

HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 1,880
19 Sep 2021 à 09:20
Hi,

When you see the white screen, press at the same time Ctrl + Shift + Esc to open Task Manager. There, select File > Run new task, type regedit and click Ok.

In regedit, go to:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion


Select the Winlogon folder. In the right pane, double click on Shell and enter explorer.exe in "Value data". Click Ok, close regedit and restart your laptop.

Hope this helps