Pc issue

Closed
Prachi_baliyan Posts 1 Registration date Sunday September 19, 2021 Status Member Last seen September 19, 2021 - Sep 19, 2021 at 12:55 AM
HelpiOS Posts 13041 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 - Sep 19, 2021 at 09:20 AM
When I sign in into my lappy the screen is completely white .......
No icons
The pointer I can see .....
What to do to solve this issue? ????

1 reply

HelpiOS Posts 13041 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,870
Sep 19, 2021 at 09:20 AM
Hi,

When you see the white screen, press at the same time Ctrl + Shift + Esc to open Task Manager. There, select File > Run new task, type regedit and click Ok.

In regedit, go to:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion


Select the Winlogon folder. In the right pane, double click on Shell and enter explorer.exe in "Value data". Click Ok, close regedit and restart your laptop.

Hope this helps
0