I was given Samsung S9+ but it's Google locked

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btwisted1984 - Dec 21, 2021 at 04:16 PM
HelpiOS Posts 14368 Registration date Friday October 30, 2015 Status Moderator Last seen June 12, 2024 - Dec 22, 2021 at 06:01 AM
Hello,

Yes, hi I was given a Samsung Galaxy s 9+ and it was factory reset and I have know idea or even close to knowing who had it before me or their information, my prior phone was stolen so this is the only phone I have to use now! I have kids and can't be without a phone yet I can't afford to get another one help me plz!

System Configuration: Android / Chrome 96.0.4664.104
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1 response

HelpiOS Posts 14368 Registration date Friday October 30, 2015 Status Moderator Last seen June 12, 2024 1,880
Dec 22, 2021 at 06:01 AM
Hi,

Unfortunately, we cannot help you to unlock your mobile phone as it is impossible for us to prove that you are the legitimate owner of that device. You will find more info in this article.

Good luck
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