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How is it possible to getting in and change recovery info?

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Bnkrgrl - Dec 27, 2021 at 10:11 PM
HelpiOS Posts 17775 Status Moderator - Dec 28, 2021 at 06:55 PM
Hello,

How is it possible for a hacker to get into my Gmail account and change my recovery information when I just change the password a minute before? Apps?
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1 response

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HelpiOS Posts 17775 Status Moderator 1,878
Dec 28, 2021 at 06:31 PM
Hi,

It is possible that a third-party app/service that's linked or has access to your Google account is the cause. You should review them immediately.

If you no longer have access to your Google account, follow these steps to recover it.

Good luck
Bnkrgrl
Dec 28, 2021 at 06:50 PM
A Hacker has the third party app. Any way to block it?
HelpiOS Posts 17775 Status Moderator 1,878 > Bnkrgrl
Dec 28, 2021 at 06:55 PM
Yes, you can remove it from your account. The steps are explained in the two first links in my previous message.

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