My account has been disabled due to child report

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semmo786 Posts 1 Registration date Wednesday January 19, 2022 Status Member Last seen January 19, 2022 - Updated on Jan 19, 2022 at 05:25 PM
HelpiOS Posts 17744 Status Moderator - Feb 4, 2022 at 10:44 AM

Hi ! My account has been disabled by child report , when I click on help center and then I click on "contact us" button and there i filled the form with full information but when i click on sent button then there error showing " could not accept your request please try again later". I tried it everywhere but still this error is showing I'm so help less please somebody help me to get rid of this issue .Thanks

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1 response

Answer 1 / 1

HelpiOS Posts 17744 Status Moderator 1,878
Jan 19, 2022 at 05:24 PM

Hi,

According to your screenshot, there's no internet connection with your 4G network. Can you try to send the form with WiFi instead? If you haven't tried yet, clear your browser's cache and cookies.

If you still can't send the form, you've said that you tried with different devices. If this is the case, then I suggest you wait a few hours. Facebook may encounter issues with their servers.

Semmo786
Updated on Jan 19, 2022 at 05:31 PM

Yeah i wait for 3 days already but still when I fill any link any form for disabled (child reported) account then there showing "could not accept your request" everywhere this error is showing .this error is showing for my email only not for others email .I'm so sad because alot of data in my account . Please suugest something and help me

HelpiOS Posts 17744 Status Moderator 1,878 > Semmo786
Jan 28, 2022 at 09:36 AM

It sounds like your email address was restricted by Facebook. Try with your phone number in case your registered one to your account.

Semmo786 > HelpiOS Posts 17744 Status Moderator
Jan 28, 2022 at 05:10 PM

I didn't Link any phone number with that account

HelpiOS Posts 17744 Status Moderator 1,878 > Semmo786
Feb 4, 2022 at 10:44 AM

Did you get the same error if you try with the Facebook app? From your PC?

If you still can't submit your appeal, you may request your data by following the steps on this page.

Good luck

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