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Unable to change resolution on Samsung TV [Solved]

KarenJDecoteau - May 28, 2018 at 06:56 PM - Latest reply: ac3mark 9582 Posts Monday June 3, 2013Registration dateModeratorStatus June 20, 2018 Last seen

- May 31, 2018 at 04:23 PM

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I cannot choose a resolution on my Samsung Smart TV. Not sure what buttons I should press/use etc

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ac3mark 9582 Posts Monday June 3, 2013Registration dateModeratorStatus June 20, 2018 Last seen - May 29, 2018 at 04:29 PM

Thank you

It might be set as RATIO, or ASPECT ratio. YOu failed to mention what tv, so it was impossible for me to google the owners manual and read it for you. You are on your won, unless you tell us what model of tv it is so we can google it for you!

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KarenJDecoteau - May 30, 2018 at 06:19 AM

The Model # UN40MU6300F on the Samsung TV. Thanks for answering.

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KarenJDecoteau - May 31, 2018 at 07:26 AM

Thanks for your help. It is amazing what you find in the manual since I DO NOT have one.
My daughter fixed the screen resolution.

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ac3mark 9582 Posts Monday June 3, 2013Registration dateModeratorStatus June 20, 2018 Last seen - May 31, 2018 at 04:23 PM

Typically, the manufacturers support site will assist you faster than a free volunteer service, but it was a pleasure assisting you! Glad you got it!

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ac3mark 9582 Posts Monday June 3, 2013Registration dateModeratorStatus June 20, 2018 Last seen - May 30, 2018 at 03:53 PM

Thank you

Well, it is under settings>picture>picture size settings>picture size.

I found it in the manual here:
http://downloadcenter2.samsung.com/content/UM/201801/20180123102314699/ENG_US_KTMATSCL-3.0.8.pdf

It is amazing what you can find in the owners manual!

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