Unable to change resolution on Samsung TV

Solved/Closed

KarenJDecoteau - Updated on Dec 30, 2018 at 01:02 AM
Blocked Profile - May 31, 2018 at 04:23 PM

I cannot choose a resolution on my Samsung Smart TV. Not sure what buttons I should press/use etc.

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2 replies

Answer 1 / 2

Blocked Profile
Updated on Dec 30, 2018 at 01:04 AM

Well, it is under Settings > Picture > Picture size settings > Picture size.

I found it in the manual here.

It is amazing what you can find in the owners manual!

Answer 2 / 2

Blocked Profile
Updated on Dec 30, 2018 at 01:03 AM

Hi,

It might be set as RATIO, or ASPECT ratio. You failed to mention what TV, so it was impossible for me to Google the owners manual and read it for you. You are on your won, unless you tell us what model of TV it is so we can Google it for you!

KarenJDecoteau
May 30, 2018 at 06:19 AM

The Model # UN40MU6300F on the Samsung TV. Thanks for answering.

KarenJDecoteau
May 31, 2018 at 07:26 AM

Thanks for your help. It is amazing what you find in the manual since I DO NOT have one.
My daughter fixed the screen resolution.

Blocked Profile
May 31, 2018 at 04:23 PM

Typically, the manufacturers support site will assist you faster than a free volunteer service, but it was a pleasure assisting you! Glad you got it!

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