Is there a way to report a tiktok problem outside tiktok?

Sin_Shadow_Fox Posts 3 Registration date Thursday February 17, 2022 Status Member Last seen February 24, 2022 - Feb 17, 2022 at 09:43 PM
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 - Feb 25, 2022 at 03:11 PM



Everything between these posts were deleted by tiktok but it's more of the same "Me: Can i get an update? Tiktok: Who are you again?" type stuff







System Configuration: Windows / Firefox 97.0

1 reply

HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873
Feb 21, 2022 at 04:45 AM
Hi,

Why didn't you try to reset your password? This may be the solution to recover access to your account, as suggested by TikTok. Even if you need to recreate the password, you can just change it slightly.

You can contact TikTok by email if you want. Their email addresses are:
  • To report a problem: info@tiktok.com
  • To submit your feedback: feedback@tiktok.com


Alternatively, you can use this contact form.

However, I can't guarantee if you'll get an answer knowing that you've reached the maximum number of attempts to verify your account ownership.

Good luck
0
Sin_Shadow_Fox Posts 3 Registration date Thursday February 17, 2022 Status Member Last seen February 24, 2022
Updated on Feb 21, 2022 at 05:02 AM
A: I like my current password and don't want to change it.
B: I don't think my password is the reason I'm not able to log in.
C: The issue at this point is less trying to log into my account (Although i would like to fix whatever is wrong with that) and more the state of tiktok support. Yes i see the irony of trying to report tiktok support to tiktok.

P.S. yes I've tried using the email as well to no avail.
0
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873 > Sin_Shadow_Fox Posts 3 Registration date Thursday February 17, 2022 Status Member Last seen February 24, 2022
Feb 24, 2022 at 06:05 PM
What I can suggest, is that you open a new support ticket directly from the app to try to talk to someone and explain your situation.
-1
Sin_Shadow_Fox Posts 3 Registration date Thursday February 17, 2022 Status Member Last seen February 24, 2022 > HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023
Feb 24, 2022 at 11:32 PM
That's what those screenshots are from. (do you officially represent tiktok or something?)
0
HelpiOS Posts 13172 Registration date Friday October 30, 2015 Status Moderator Last seen February 2, 2023 1,873 > Sin_Shadow_Fox Posts 3 Registration date Thursday February 17, 2022 Status Member Last seen February 24, 2022
Feb 25, 2022 at 03:11 PM
No, I don't represent TikTok.
0