Make sure your computer's operating system is up to date with the latest Service Packs and patches.
Plug the player into a different USB port. Avoid the use of USB hubs if possible. Avoid Laptop docking cradles if possible.
Try another USB Cable
Reboot the PC.
Connect the player to the PC while holding the play/pause button.
I hope one of the above will work for you!
Well I will suggest to look to update or check your audio driver because it can also be the one of the reason. So you should check for the driver updater you can update the driver manually or you can do it automatically as by using the right driver updater tool like Advanced Driver updater which is one of the best driver updater tool