My whatsapp status isnt working

Closed
Uriel0702 - Apr 8, 2022 at 01:06 PM
HelpiOS Posts 14291 Registration date Friday October 30, 2015 Status Moderator Last seen April 12, 2024 - Apr 9, 2022 at 11:43 AM
Hello,

My whatsapp status isn't working.
I cant upload nothing.
My internet conection is great .
I hace space on my phone.

I did everything
I deleted the chech memory
I restarted the phone
I reinstall the app
And stil nothing works!!!


Hellpppp


System Configuration: Android / Chrome 100.0.4896.79
Related:

1 response

HelpiOS Posts 14291 Registration date Friday October 30, 2015 Status Moderator Last seen April 12, 2024 1,890
Apr 9, 2022 at 11:43 AM
Hi,

Did you try deleting your status and recreating it?

If you are trying to upload a video to your WhatsApp status, the maximum duration should not exceed 30 seconds. Check also the format - MP4 is the recommended format for videos. MOV and MKV are also supported. For images, the supported formats are JPG, PNG and GIF.

In addition to the media file format, check its size. If it is too large, try reducing it to be able to upload it - or try uploading another one.

I also invite you to check if your date and time settings are set automatically. An incorrect setting may cause WhatsApp to malfunction.

Hope this helps.
1