Banned, need help

Hello,

I've been randomly banned from WhatsApp and when i emailed them through the app i received these two mails:

Hi,

Our system flagged your account activity as a violation of our Terms of Service and banned your phone number. Your account will remain banned as a result of the violation.

We recommend carefully reviewing the “Acceptable Use of Our Services” section of our Terms of Service to learn more about the appropriate uses of WhatsApp and the activities that violate our Terms of Service. You can learn more about how to use WhatsApp responsibly in this Help Center article.

Please keep in mind, WhatsApp reserves the right to enforce its policies in accordance with its Terms of Service.


and this mail:

Hi,

We have reason to believe your account activity has violated our Terms of Service and decided to keep your account banned. We received a large number of complaints about your account and to protect our users' privacy, we won't disclose the nature of the complaints.

Unfortunately, responses to this email thread won't be read.


I've done nothing wrong and WhatsApp is my main messaging and communication app, I use it to study and talk with friends or family, i have never done anything illegal or against their policy on there and I'm desperate to get my account back.

Any suggestion and help would be greatly appreciated!