Problem with bcc mails getting old auto reply

colsloan Posts 3 Registration date Monday November 21, 2022 Status Member Last seen November 23, 2022 - Nov 21, 2022 at 02:33 PM
HelpiOS Posts 13040 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 - Nov 23, 2022 at 03:11 PM

Hello,

I had 2 Yahoo mail accounts. One was yahoo.com and the other was Ymail.com. 

On the Yahoo account I set up an auto reply asking senders to use my Ymail address because I wanted to close the Yahoo one. After a few weeks I closed my Yahoo account.

Now, whenever anybody sends a bcc mail to my Ymail account they receive the auto reply that was set up in the Yahoo account.

Any ideas how his can be stopped ?

Related:

2 replies

HelpiOS Posts 13040 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,869
Nov 23, 2022 at 08:05 AM

Hi,

In your Yahoo Mail box, click the Settings icon > More Settings.

Next, select Vacation response and turn it off.


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colsloan Posts 3 Registration date Monday November 21, 2022 Status Member Last seen November 23, 2022
Nov 23, 2022 at 08:43 AM

The old account is closed and no longer accesible.

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HelpiOS Posts 13040 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,869 > colsloan Posts 3 Registration date Monday November 21, 2022 Status Member Last seen November 23, 2022
Nov 23, 2022 at 08:52 AM

You can wait until the account is permanently deleted from Yahoo's servers, or reactivate the account by signing in, turning off the auto reply and deleting the account again.

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colsloan Posts 3 Registration date Monday November 21, 2022 Status Member Last seen November 23, 2022
Nov 23, 2022 at 09:28 AM

Thanks but when I try to sign into the old account it says “This has been deactivated due to inactivity” and when I try to use the same old account name to re-register, it says “this account is not available for sign up, try something else”

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HelpiOS Posts 13040 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,869
Nov 23, 2022 at 03:11 PM

Try with the Sign-in Helper to confirm if your account can be recovered or not. You just need to enter your Yahoo email address.

Also, I don't see why they still receive an auto reply. You set the auto reply in the deleted account, right? Now your senders should normally send you an email to your Ymail account directly? If so, they should not receive an auto reply, unless they still try to email you to your deleted account.

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