Random BSODs

Closed
Irina2207 Posts 46 Registration date Friday January 21, 2022 Status Member Last seen June 26, 2023 - Mar 21, 2023 at 03:24 AM
HelpiOS Posts 14291 Registration date Friday October 30, 2015 Status Moderator Last seen April 12, 2024 - Mar 24, 2023 at 04:31 PM

Hi, I've been getting random BSODs for a while. It doesn't happen while I'm playing games (mostly Genshin Impact) but instead while I'm doing random stuff on the internet like watching youtube, reading ebooks, etc. Thank you for any help you can provide.

1 response

HelpiOS Posts 14291 Registration date Friday October 30, 2015 Status Moderator Last seen April 12, 2024 1,891
Mar 24, 2023 at 04:31 PM

Hi,

To identify what cause the blue screen of death when using your web browser, open Event Viewer by pressing Windows + R on your keyboard and entering eventvwr.

In Event Viewer, go to Windows Logs > System. Look for errors that correspond to date and time when your computer crashed to find information about the BSOD.

Alternatively, you can download BlueScreenView.

Good luck


0