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Keyboard types random characters

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Linh - Jan 27, 2016 at 06:59 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Jan 27, 2016 at 05:49 PM
Hello,


My keyboard keeps typing random letters and symbols on the right side of the computer. For example, if I type "i" I will get "IPO" and if I type "k" I get a question mark in my search bar. Please help!


Edit: I have tried the number lock + other key combination many times with different keys and none of them did anything. I also tried disabling the action key in BIOS and still nothing. I checked languages and keyboard settings, accessibility settings, and nothing is out of place.
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3 responses

Answer 1 / 3
Computertech Posts 3569 Registration date Friday February 6, 2015 Status Moderator Last seen July 18, 2016 893
Jan 27, 2016 at 07:14 AM
Did you try any other keyboard?

Do a virus scan first.
Linh
Jan 27, 2016 at 12:25 PM
My computer (HP Envy m6-w101dx) has a touchscreen keyboard and it works perfectly fine. We also ran a virus scan and the problem still persists.
Answer 2 / 3
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jan 27, 2016 at 05:34 PM
Most of the time it's a circuit issue. A technician can attend to it.
Linh
Jan 27, 2016 at 05:38 PM
I wanted to fix it myself since it's bound to happen again, but I ended up scheduling an appointment with Geek Squad.
Answer 3 / 3
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Jan 27, 2016 at 05:49 PM
If you are not familiar with electronics, especially in a laptop, it is best to keep out of it. The keyboard must be removed and cleaned, could be oxidation, pollution or grits drippings.

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