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Keyboard types random characters

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Linh - 27 Jan 2016 à 06:59
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 27 Jan 2016 à 17:49
Hello,


My keyboard keeps typing random letters and symbols on the right side of the computer. For example, if I type "i" I will get "IPO" and if I type "k" I get a question mark in my search bar. Please help!


Edit: I have tried the number lock + other key combination many times with different keys and none of them did anything. I also tried disabling the action key in BIOS and still nothing. I checked languages and keyboard settings, accessibility settings, and nothing is out of place.
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3 responses

Réponse 1 / 3
Computertech Posts 3569 Registration date Friday 6 February 2015 Status Contributor Last seen 18 July 2016 893
27 Jan 2016 à 07:14
Did you try any other keyboard?

Do a virus scan first.
Linh
27 Jan 2016 à 12:25
My computer (HP Envy m6-w101dx) has a touchscreen keyboard and it works perfectly fine. We also ran a virus scan and the problem still persists.
Réponse 2 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Jan 2016 à 17:34
Most of the time it's a circuit issue. A technician can attend to it.
Linh
27 Jan 2016 à 17:38
I wanted to fix it myself since it's bound to happen again, but I ended up scheduling an appointment with Geek Squad.
Réponse 3 / 3
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
27 Jan 2016 à 17:49
If you are not familiar with electronics, especially in a laptop, it is best to keep out of it. The keyboard must be removed and cleaned, could be oxidation, pollution or grits drippings.

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