WhatsApp lost after transfer between phones
Closed
Dondon
-
Apr 1, 2023 at 06:22 AM
HelpiOS Posts 15556 Registration date Friday October 30, 2015 Status Moderator Last seen May 23, 2026 - Apr 2, 2023 at 04:29 PM
HelpiOS Posts 15556 Registration date Friday October 30, 2015 Status Moderator Last seen May 23, 2026 - Apr 2, 2023 at 04:29 PM
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1 response
HelpiOS
Posts
15556
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
May 23, 2026
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Updated on Apr 2, 2023 at 04:31 PM
Updated on Apr 2, 2023 at 04:31 PM
Hi,
Did you try choosing Didn't receive a verification code when asked to confirm your identity from your old iPhone? If so, then I suggest you try reactivating WhatsApp on your old iPhone.
Configure your old iPhone and reinstall WhatsApp to proceed to the activation of your account. If you've a iTunes or iCloud backup, restore the iPhone from your backup.
Once you've activated your account, uninstall and reinstall WhatsApp on your new iPhone and proceed to the activation. Keep WhatsApp activated on the old iPhone - it will be automatically logged out once your account is ready on your new iPhone.
Good luck
