WhatsApp lost after transfer between phones
Closed
Dondon
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1 Apr 2023 à 06:22
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 2 Apr 2023 à 16:29
HelpiOS Posts 15568 Registration date Friday 30 October 2015 Status Moderator Last seen 30 June 2026 - 2 Apr 2023 à 16:29
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1 response
HelpiOS
Posts
15568
Registration date
Friday 30 October 2015
Status
Moderator
Last seen
30 June 2026
1,880
2 Apr 2023 à 16:29
2 Apr 2023 à 16:29
Hi,
Did you try choosing Didn't receive a verification code when asked to confirm your identity from your old iPhone? If so, then I suggest you try reactivating WhatsApp on your old iPhone.
Configure your old iPhone and reinstall WhatsApp to proceed to the activation of your account. If you've a iTunes or iCloud backup, restore the iPhone from your backup.
Once you've activated your account, uninstall and reinstall WhatsApp on your new iPhone and proceed to the activation. Keep WhatsApp activated on the old iPhone - it will be automatically logged out once your account is ready on your new iPhone.
Good luck
