Yahoo mail continues to spam a good email

Steve - Jul 18, 2023 at 06:19 PM
HelpiOS Posts 14351 Registration date Friday October 30, 2015 Status Moderator Last seen June 2, 2024 - Jul 21, 2023 at 07:03 AM

Hello,

For quite some time Yahoo mail has transferred a good email to spam.

I have tried everything from clicking on "Not Spam" and tried transferring these emails from spam to the inbox and they continue to go to spam.

I need a fix, or I need to find another email program. This is unnecessarily frustrating.

Appreciate any help.


Windows / Chrome 114.0.0.0

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1 response

HelpiOS Posts 14351 Registration date Friday October 30, 2015 Status Moderator Last seen June 2, 2024 1,880
Jul 21, 2023 at 07:03 AM

Hi,

I suggest you to try adding the sender's email address of those emails in your contacts. Yahoo should no longer send them to spam then.

Click the Contacts icon, select All > Add a new contact. Alternatively, open one of those emails, hover the sender's info and click Add to contacts.

Otherwise, you can create a filter to move all emails from that sender in your inbox. Go to Settings > All settings > Filters > Add new filters and set a rule containing the email address of the sender.

Hope that helps.


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