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Automatic Link Preview no longer working

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Randy_B - Jul 13, 2023 at 05:44 PM
HelpiOS Posts 15081 Registration date Friday October 30, 2015 Status Moderator Last seen July 1, 2025 - Jul 30, 2023 at 10:19 AM

Hello,

The "automatically generate a preview of links" feature suddenly stopped working in the Online Yahoo Mail a few days ago.  I have used this in composing emails FOR YEARS, and suddenly it isn't working?  What's up with that? Mine is still set in the Settings to generate previews but it no longer works. I hope this can be fixed; it makes no sense that it would work for years, then suddenly stop working.


Windows / Edge 114.0.1823.79

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HelpiOS Posts 15081 Registration date Friday October 30, 2015 Status Moderator Last seen July 1, 2025 1,877
Jul 30, 2023 at 10:19 AM

Hi,

Turn off "Link Preview", then log out and clear your Web browser's cache and cookies. Restart your browser and log back in to your account, then turn on again "Link Preview".

Let us know if that works.

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