Doubts about my hard disk bought on AliExpress

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gamer87fla Posts 22 Registration date Monday October 16, 2023 Status Member Last seen December 6, 2024 - Updated on Nov 17, 2023 at 11:54 AM
HelpiOS Posts 14546 Registration date Friday October 30, 2015 Status Moderator Last seen December 7, 2024 - Oct 25, 2023 at 02:17 PM

Hello,

My brother bought an external HDD (closed case + notebook HDD) on aliexpress but he thinks this HDD is used but he opened SMART or some HDD program and it shows no badblocks, no hours of use indicating that it is a new unused HDD
When connecting the HDD to the PC, Kesu (E​​​​​​​:) appears

Is there any software to analyze whether the original firmware and original smart were changed by the Chinese to show that it is a new HDD?​


Windows / Chrome 118.0.0.0

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4 responses

HelpiOS Posts 14546 Registration date Friday October 30, 2015 Status Moderator Last seen December 7, 2024 1,871
Updated on Oct 19, 2023 at 06:26 AM

Hi,

To check that your HDD is new and unused, you can use CrystalDiskInfo.

S.M.A.R.T. values cannot be reset or edited (without having access to specific manufacturer's tools). Your PC has automatically assigned a drive letter to your HDD and the name "Kesu" has been surely defined by the manufacturer - it doesn't mean that the HDD was used by someone else before.


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gamer87fla Posts 22 Registration date Monday October 16, 2023 Status Member Last seen December 6, 2024
Updated on Oct 19, 2023 at 06:27 AM

I suspect that the Chinese seller changed the firmware and the Smart because the HDD is from 2016 but it appears after no hours of use, there is no badblock, etc.

Is it possible he changed it?

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HelpiOS Posts 14546 Registration date Friday October 30, 2015 Status Moderator Last seen December 7, 2024 1,871
Oct 19, 2023 at 06:21 AM

Check the serial numbers, model and firmware version. If you can identify the info from the manufacturer, this means your HDD is original and unchanged.

You can also take a visual look to identify signs of wear like scratches, scuffs, etc... A brand new device must be free of any physical damage.

In addition, your HDD should be under warranty, and if it does, it is likely new.


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I can't open the case because it doesn't have a screw and it's made of plastic and it could break

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HelpiOS Posts 14546 Registration date Friday October 30, 2015 Status Moderator Last seen December 7, 2024 1,871 > gamer87fla
Oct 19, 2023 at 10:53 AM

Ok - you can then obtain the firmware version and S/N on CrystalDiskInfo.

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gamer87fla Posts 22 Registration date Monday October 16, 2023 Status Member Last seen December 6, 2024
Updated on Oct 25, 2023 at 02:18 PM

Would the Chinese also change the firmware number?

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HelpiOS Posts 14546 Registration date Friday October 30, 2015 Status Moderator Last seen December 7, 2024 1,871
Updated on Oct 25, 2023 at 04:59 PM

Hi again,

If you can't find any info online about the current version of your hard drive's firmware, it could be a clue that it doesn't have the original firmware and is potentially counterfeit. Check also the name of the seller from which your hard drive was ordered.

If you bought your hard drive from "Kesu Official Store", then there's nothing to worry - you've an original hard drive from Kesu. This company seems to be legitimate and reviews are positive on AliExpress.

However, the quality of their hard drives seems to be cheap... Your HDD should do the job, but if you prefer a reliable external storage to keep your data safe for a long time, I would advise you to go with a reputable brand such as Seagate, WD (Western Digital) or Toshiba. You can also keep your Kesu hard drive and store a copy of your data elsewhere, such as on another hard drive or in the cloud, just to prevent data loss in case of hard drive failure.


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