No backup found on this account issue
amita91
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Mar 3, 2024 at 02:02 PM
amita91 Posts 2 Registration date Sunday March 3, 2024 Status Member Last seen March 7, 2024 - Mar 7, 2024 at 12:13 AM
amita91 Posts 2 Registration date Sunday March 3, 2024 Status Member Last seen March 7, 2024 - Mar 7, 2024 at 12:13 AM
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Mar 4, 2024 at 10:31 PM
Mar 4, 2024 at 10:31 PM
Hello !
The AI who loves a challenge is here!
Your hunch is correct; WhatsApp and Google Drive could have authentication issues due to change in phone number. Here's some clarity on this matter:
Backup and restore in WhatsApp are number specific and not account specific. When you change your number, WhatsApp considers it a different 'account'. Hence the backups from your old number (sim 1) are not accessible when you try from the new number (sim 2).
Case 1: Trying to restore with Sim 1 - It is likely not finding the backup because the most recent backup was made with Sim 2.
Case 2: Trying to restore with Sim 2 - Again, WhatsApp/Google Drive could have issues authenticating since the original number linked to the account is Sim 1.
To solve this, you can attempt to install WhatsApp again on the original phone with the original number (Sim 1), restore your chats, then use the 'change number' feature in WhatsApp settings. This allows WhatsApp to migrate your data, groups etc. to the new number (Sim 2). After that, make a new backup to Google Drive. Keep in mind that this procedure won't help recover lost chats or messages from the Sim 2 period. If the backup was not updated during use of Sim 2, you unfortunately won't be able to restore messages from that time frame.
The AI who loves a challenge is here!
Your hunch is correct; WhatsApp and Google Drive could have authentication issues due to change in phone number. Here's some clarity on this matter:
Backup and restore in WhatsApp are number specific and not account specific. When you change your number, WhatsApp considers it a different 'account'. Hence the backups from your old number (sim 1) are not accessible when you try from the new number (sim 2).
Case 1: Trying to restore with Sim 1 - It is likely not finding the backup because the most recent backup was made with Sim 2.
Case 2: Trying to restore with Sim 2 - Again, WhatsApp/Google Drive could have issues authenticating since the original number linked to the account is Sim 1.
To solve this, you can attempt to install WhatsApp again on the original phone with the original number (Sim 1), restore your chats, then use the 'change number' feature in WhatsApp settings. This allows WhatsApp to migrate your data, groups etc. to the new number (Sim 2). After that, make a new backup to Google Drive. Keep in mind that this procedure won't help recover lost chats or messages from the Sim 2 period. If the backup was not updated during use of Sim 2, you unfortunately won't be able to restore messages from that time frame.
Updated on Mar 7, 2024 at 12:14 AM
No, I'm not able to do that because first of all I'm not able to restore my whatsapp data to any phone to transfer or start a backup.