Windows installer problems

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Whenever I try to download a program I get a window that opens and says:

The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe mode(I am not),
or if the Windows Installer is not correctly installed(probably the case).
Contact your support personnel for assistance(I did and they said that I needed to do a complete system wipe and reinstall Windows XP with my recovery disks - which I have, but the least I can get this done for is $99 - which I do not have - from HP.).

1 reply


hi,

if you have windows XP, you may try this link to install the windows installer 3.1:

http://ccm.net/telecharger/telecharger 1171 windows installer

hope this works for you.