Problem With HP Officejet Pro L7780 Closed

Question

Hello,

I had one printer for a year.  I have hardly used it because of business travel.  About 20 days after the one-year warranty expired, I could not get my printer to copy or scan.  I call HP for help and they just want to sell me a refurbished model or a new model.  I am disappointed that HP isn't standing behind its product.  Similar to Microsoft, it apparently ships its products with defects and then does not help you when problems develop.

Any suggestion?

deepbreathe · Answer

hi,

it may be due to the fact that you didnt used the printer for quite a while.

if HP does not want to support you, you will have to buy a new one.

or get it repaired at a repair centre.

thank you.

Problem With HP Officejet Pro L7780

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