Problem With HP Officejet Pro L7780

John - Jul 20, 2009 at 02:31 PM
 Blocked Profile - Jul 21, 2009 at 04:04 AM

I had one printer for a year. I have hardly used it because of business travel. About 20 days after the one-year warranty expired, I could not get my printer to copy or scan. I call HP for help and they just want to sell me a refurbished model or a new model. I am disappointed that HP isn't standing behind its product. Similar to Microsoft, it apparently ships its products with defects and then does not help you when problems develop.

Any suggestion?

1 response

Blocked Profile
Jul 21, 2009 at 04:04 AM

it may be due to the fact that you didnt used the printer for quite a while.

if HP does not want to support you, you will have to buy a new one.

or get it repaired at a repair centre.

thank you.