Vista to xp 3g mobile installation problem

Bex - Jul 24, 2009 at 01:20 PM
 Bex - Jul 24, 2009 at 01:38 PM
I just installed Windows XP on a new Lenovo laptop with Vista pre-installed. When I tried to connect my 3 data modem to it I got an install new hardware wizard which couldn't install the hardware because it couldn't connect to the internet - obviously because the hardware was the internet connection - a bit of a chicken and egg situation. After several long phone calls with the 3 helpdesk the conclusion was that the problem was with the operating system and not the modem. They advised me to uninstall XP and reinstall it. I don't know how to do this or even if it can be done. It took 3 hours to install XP in the first place. Any advice would be greatly appreciated as I haven't a clue what to do...

2 responses

Thanks for the reply but its not a phone - just a modem and it didn't come with installation software - it works on other computers - just installs automatically. The helpdesk said that it was partially installing but that the operating system, i.e. XP, wouldn't allow it to fully install.
Blocked Profile
Jul 24, 2009 at 01:28 PM
Dear Sir,

You will need to re-install the software for your mobile phone!

No need to re-install windows