Do I have a virus

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helpneeded - Jul 14, 2008 at 09:04 AM
Sacabouffe Posts 9427 Registration date Saturday August 18, 2007 Status Member Last seen May 29, 2009 - Jul 17, 2008 at 11:34 AM

Hello,
I was using my laptop and a rectangle (yellow) said I need to purchase anti spyware and now I cant go on the internet it is saying I have 168 viruses. Please help. McAfee is trying to charge me 89.00 to fix the problem and they were the ones monitoring my computer. Thanks for any help. Does this mean someone has all my info and how do I get rid of this problem without loosing all of my data?

Thanks a bunch!

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1 response

Answer 1 / 1

Sacabouffe Posts 9427 Registration date Saturday August 18, 2007 Status Member Last seen May 29, 2009 19
Jul 17, 2008 at 11:34 AM

Hi
Download the HijackThis Installer here:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Do a system scan, save the logfile and copy/paste it in your next message.
It's explained here how to do:
http://pageperso.aol.fr/balltrap34/demohijack.htm
Don't fix any line alone !
See you

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