Gmail error message

Solved/Closed
macker7963 Posts 2 Registration date Thursday August 27, 2009 Status Member Last seen August 28, 2009 - Aug 28, 2009 at 05:36 AM
 The cyber 1 - Feb 8, 2012 at 04:26 PM
For the last few weeks I've regularly had an error message appearing on my desktop. It says " Username and password do not match. You provided (my gmail address). Please enter your full email address (including @domain.com)". This has been appearing since I read about a weakness on gmail that allows multiple password attempts and beefed up my password. Does it mean someone is trying to hack my gmail account?

2 responses

The problem can be solved by Clicking on the top right corner of your browser. There should be an orange exclamation symbol (!). Click on it, re-type your password and sign in. Done!
5
Blocked Profile
Aug 28, 2009 at 07:12 AM
Hello Sir,

Try clearing the browser's cache and history

On firefox:

1. In “Tools” menu select “Options”

2. Select “Privacy” icon at the top

3. Select “Cache” tab

4. Click “Clear Cache Now” button

Clearing all privacy related data (cookies, history, auto complete and passwords):

1. In “Tools” menu select “Options”

2. Select “Privacy” icon at the top

3. Select “History” tab

4. Click “Clear Browsing History Now” button

5. Select “Saved Forms” tab

6. Click “Clear Saved Forms Data Now” button

7. Select “Passwords” tab

8. Click “View Saved Passwords” button

9. Click “Remove All” button and click “Close”

10. Select “Download History” tab

11. Click “Clear Download History Now” button

12. Select “Cookies” tab

13. Click “Clear Cookies Now” button

Then try again logging in your account, if this doesn't work please contact the gmail help team

Click here:

http://mail.google.com/support/bin/request.py

Thanks
1