Freezing pc [Closed]

Report
Posts
27
Registration date
Monday August 4, 2008
Status
Member
Last seen
May 19, 2009
-
Posts
12
Registration date
Monday August 4, 2008
Status
Member
Last seen
December 16, 2008
-
hi buddies,

When using the Internet, my computer 'freezes' at regular intervals. I have been to ask .com and been advised that there are several free downloads that are supposed to cure the problem.

I would like to know if there is a simple way of correcting the problem, and if such downloads are 100% safe, which they purport to be.

Any assistance with the dilemma would be much appreciated.

Thank you!

1 reply

Posts
12
Registration date
Monday August 4, 2008
Status
Member
Last seen
December 16, 2008
3
hello,

There could be a number of issues causing this problem, however I suspect the most likely cause of the problem is spyware or adware which has got onto your machine.

You don't specify if you have any anti-virus software, if you have, update and run a full scan.

If you DON'T have antivirus software, go to https://www.avast.com/fr-fr/index and download the free home edition of the software, install and schedule a "boot time" scan (you get an option to do this while installing) - then restart and let Avast run through the scan.

After that's complete, reconnect to the internet and go to https://www.safer-networking.org/products/ and download Spybot Search & Destroy (the download link is about 2/3rds of the way down the page). Install it, check for updates and then run a full scan.

Finally, restart the PC and then see how things have improved - post back here with your results and we'll go into it in more depth if needed.

Hope this helps.
1
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

Subscribe To Our Newsletter!

The Best of CCM in Your Inbox

Subscribe To Our Newsletter!