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Freezing pc

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ixtremed1 Posts 27 Registration date Monday 4 August 2008 Status Member Last seen 19 May 2009 - 6 Aug 2008 à 09:12
lamure1090 Posts 12 Registration date Monday 4 August 2008 Status Member Last seen 16 December 2008 - 7 Aug 2008 à 04:29
hi buddies,

When using the Internet, my computer 'freezes' at regular intervals. I have been to ask .com and been advised that there are several free downloads that are supposed to cure the problem.

I would like to know if there is a simple way of correcting the problem, and if such downloads are 100% safe, which they purport to be.

Any assistance with the dilemma would be much appreciated.

Thank you!
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lamure1090 Posts 12 Registration date Monday 4 August 2008 Status Member Last seen 16 December 2008 3
7 Aug 2008 à 04:29
hello,

There could be a number of issues causing this problem, however I suspect the most likely cause of the problem is spyware or adware which has got onto your machine.

You don't specify if you have any anti-virus software, if you have, update and run a full scan.

If you DON'T have antivirus software, go to https://www.avast.com/fr-fr/index and download the free home edition of the software, install and schedule a "boot time" scan (you get an option to do this while installing) - then restart and let Avast run through the scan.

After that's complete, reconnect to the internet and go to https://www.safer-networking.org/products/ and download Spybot Search & Destroy (the download link is about 2/3rds of the way down the page). Install it, check for updates and then run a full scan.

Finally, restart the PC and then see how things have improved - post back here with your results and we'll go into it in more depth if needed.

Hope this helps.