loss desktop icons and start button Closed

Question

Hello, I bought my daughter a gateway last month for school. Sometimes when she powers up she just gets the gateway screen, no icons or even a start button (windows vista). I brought it back to best buy and they tested it and said it was ok. My computer guy says its the mother board. Gateway help is non-existent


help

closeup22 · Answer

hi there,

this is wrong information if it was the motherboard this 

will not have powered up

to resolve this issue follow instructions on link below:

https://support.microsoft.com/en-us/help/330170

Thanks

Loss desktop icons and start button

1 response

Similar discussions

Subscribe To Our Newsletter!