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3 responses
closeup22
Posts
8923
Registration date
Friday May 15, 2009
Status
Member
Last seen
October 7, 2010
2,099
Nov 2, 2009 at 02:15 AM
Nov 2, 2009 at 02:15 AM
hi there,
install the driver in compatibility mode
right click on exe file go to compatibility tab
and select xp or vista
double click and install driver
Thanks
install the driver in compatibility mode
right click on exe file go to compatibility tab
and select xp or vista
double click and install driver
Thanks
Hi closeup22,
I downloaded the software onto the desktop from there I right clicked and selected campatible mode, I attempted the intall still no communication. All I get is the test page, I do get to print something out of the program file but once I restart laptop, no communication.
I did find a firmware update for the printer should I do that first before trying again.
Also for firmware updates do I use the USB cable or can I do it wirelessly?
I downloaded the software onto the desktop from there I right clicked and selected campatible mode, I attempted the intall still no communication. All I get is the test page, I do get to print something out of the program file but once I restart laptop, no communication.
I did find a firmware update for the printer should I do that first before trying again.
Also for firmware updates do I use the USB cable or can I do it wirelessly?