My icons and short cuts have gone

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carly - Nov 9, 2009 at 12:58 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Nov 9, 2009 at 03:25 PM
Hello,
my father in law as turned on his pc and all is icons have gone and nothing is cumin up but is screen saver
how can i get them back and get is computer up and goin again
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1 response

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Nov 9, 2009 at 03:25 PM
A program called explorer.exe controls the display of your taskbar and desktop icons. If for some reason it goes missing (you may have killed it using Task Manager, for example, or something more sinister like a virus has deleted it from your processes), then try this first:

1. Open Task Manager (press Ctrl+Alt+Del, then click Task Manager).
2. On the Applications tab, click New Task at the bottom right of the window.
3. Type explorer.exe, then click OK.

If nothing sinister caused it to disappear, it should all come back as it was and you can stop panicking, breathe a sigh of relief, and continue working.

If that doesn’t work, then try this:

1. Open Task Manager (press Ctrl+Alt+Del, then click Task Manager).
2. Go to the Processes tab.
3. Click on the Image Name column header to sort the list alphabetically.
4. Find all explorer.exe processes — select each, then click End Process for each one.
5. On the Applications tab, click New Task at the bottom right of the window.
6. Type explorer.exe, then click OK.

Then you need to run a full virus scan

Good Luck
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