Computer Freezes Once Desktop Picture Loads

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Rayofsunshine - 14 Dec 2009 à 09:47
rayofsunshine Posts 1 Registration date Sunday 13 December 2009 Status Member Last seen 14 December 2009 - 14 Dec 2009 à 13:07
Hello,
I have a PC with windows xp, and when we start the computer up it freezes once it loads the desktop. I can't click anything except control, alt, delete. When I shut it down and reboot, it won't even let me start up in safe mode, it goes straight back to the desktop and freezes again. And I even have an updated Norton's running..
Any suggestions?
Thanks!
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rayofsunshine Posts 1 Registration date Sunday 13 December 2009 Status Member Last seen 14 December 2009
14 Dec 2009 à 13:07
Problem is, I can't even click the start button once it has been turned on, no right clicking, nothing works except control-alt-delete