An Internal Application error has occured [Solved/Closed]

vkumar - Sep 3, 2008 at 07:12 AM - Latest reply:  Ibtehaj
- Jan 23, 2016 at 10:42 AM
Hello,
I have Problem with Windows media player. When I double click/run windows media player, it don't run and a message display"Ana internal Application error has occured". I have PowerDVD player in that I can open application but when I starts media file error display with some error code.

I have tried instruction in microsoft knowledge base with regedit command and Jscript.dll settings. and regsvr32 jscript.dll and regsvr32 vbscript.dll command. But still my error couldn't solved.


Is there any why to solve this?
See more 

17 replies

Best answer
15
Thank you
An internal application error has occurred.

CAUSE
This issue may occur if one or more of the Jscript registry key settings are incorrect. This behavior may also occur if the Jscript.dll file is missing or damaged.

RESOLUTION
To resolve this issue, use the following methods in the order that they are presented.

Method 1: Reregister Jscript.dll and Vbscript.dll

1. Click Start, and then click Run.
2. In the Open box, type regsvr32 jscript.dll, and then click OK.
3. Click OK.
4. Click Start, and then click Run.
5. In the Open box, type regsvr32 vbscript.dll, and then click OK.
6. Click OK.

If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:

1. Click Start, and then click Run.
2. In the Open box, type msconfig, and then click OK.
3. Click Expand File.
4. In the File to restore box, type the name of the file that you want to restore.
5. In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.

Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.

6. In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
7. Click Expand.
8. In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart.

Open a dialog box that previously experienced the issue that is described in the "Symptoms" section of this article. If the issue recurs, go to the next method.

Method 2: Edit the registry
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32

The (Default) value data should contain the following value:

C:\WINDOWS\SYSTEM\JSCRIPT.DLL
If it does not, double-click Default, type C:\WINDOWS\SYSTEM\JSCRIPT.DLL in the Value data box, and then click OK.
4. The ThreadingModel value data should contain the following value:

Both
If it does not, double-click ThreadingModel, and then type Both in the Value data box.
5. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c261-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32
6. Repeat steps 3 and 4 to edit this key, and then go to step 7.
7. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c262-6ac0-11cf-b6d1-00aa00bbbb558}\In procServer32
8. Repeat steps 3 and 4 to edit this key, and then go to step 9.
9. Exit Registry Editor.

Thank you, nico 15

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CCM has helped 1687 users this month

THANKS A LOT!! very simple
thanks your my hero haha
thanks alot bro ..
its too easy to doo!!
lov u man!!
hope u see alots of happiness in ur life GOD BLESS You bro
thank u very much buddy.... My issue got fixed.....
Great it works.
ixtremed1 27 Posts Monday August 4, 2008Registration date May 19, 2009 Last seen - Sep 3, 2008 at 09:37 AM
5
Thank you
have you tried repairing the windows?
1
Thank you
thank u very much
0
Thank you
great man done in seconds thanks
Ambucias 53244 Posts Monday February 1, 2010Registration dateModeratorStatus July 18, 2018 Last seen - Dec 23, 2010 at 05:19 PM
Sabbu

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