Registration date
Tuesday September 25, 2007
Last seen
July 24, 2013
 Chandan -
i need your help,,my problem is why do I have to receive this message? IEXPLORE.EXE-Application ERROR: the instruction at 0x62304390 referenced memory at ''0x62304390 the memory could be read
click ok to terminate the Program.

may somebody help me please

17 replies

I had the problem of 'memory could not be written' with IE8 and all kinds of add-ons.
Here is the way to disable DEP:
"Local Administrators can control DEP/NX by running Internet Explorer as an Administrator and unchecking the Tools > Internet Options > Advanced > “Enable memory protection to help mitigate online attacks” option."
For details see
Thank you

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I was having problems with MS Update site, and this was the resolution.
Thanks for the tip, saved me a lot time.

thanks it worked for me.. thanks alex...

I have a quick fix that might work for you. I was getting a similar iexplorer.exe application error. And, I followed the steps below. Now, I don't receive any application errors on any websites.

Quick fix:

In your internet explorer: Click on Tools

Click on: Internet Options

Go to the Advance Tab

Search for: Enable memory protection to help mitigate online attacks
Uncheck this box, Click Apply, Then click OK

Close Internet Explorer, Open Internet Explorer Again, Go to the website that was giving you trouble just to check to see if this worked. It may or may not work for you. I can't guarantee it, but I hope it does. I did for me.

I must admit I was skeptical about this suggestion but to my surprise it DID work! I was getting the error every time I needed to install an active x component. As soon as the yellow action bar at the top of the screen appears, IE gave me the error. Now the error is gone.

It worked for me thanks........................
Yes dear,
i have a good solution for your problem

first, go to "C:\Program Files\Common Files\InstallShield", by Start menu >> Run

Then, you will find a folder named with "Engine"
Change its name to any other

then, go to this link, and download the latest update for this folder, by downloading and install the downloaded file

Enjoy !!

Ahmed Helal Selim
Faculty of Engineering
Cairo University

Hai friend,

I have one small idea, first open task manager(using press ctrl+alt+del or right click task bar and select task manager), click process tab and select explorer.exe and click the button end process and give yes.

then there are two way,

1. click file menu from task manager and select new task. then type explorer.exe and give ok.


2. Copy exploer.exe file from another system and paste to C:\WINDOWS\ folder then do the above line process.
Registration date
Saturday October 28, 2006
Last seen
July 27, 2008

hello mr zib , try to go to add and remove programs, then remove the toolbars u find, then after removing , try to scan your system
I did get this similar error message sometimes when using Firefox 2.0 in Windows XP especially when I check my AOL mail in AOL web site.

Explorer.exe - Application Error

The instruction at ..........

The memory could not be "written"

After clicking o.k, I got

Firefox.exe -application error

The exception illegal instruction. An attempt was made to execute an illegal instruction (0XC000001d) occured in the application at location 0X7C911919

o.k. ----Terminate. Cancel --- debug.

I uninstall Firefox 2.0 and install Firefox 3.0. Does it also resolve the issue? And it's definitely not physical memory issue on the system?

> AnswerFinder
how solwed it
I cant find ANYTHING to help me my internet will just close down!
hello I am neeraj.
U can solve this problem "iexplore.exe ERROR" repot &follw me some steps
1.add or remove programme click add/remove components appear add/remove components wizard insert windows CD
5. next click "next"
This happens because Internet Explorer 8 has a new setting to help protect your computer. I'm currently trying to find a work around that will allow me to keep the setting enabled. If you would like to take the risk you can fix this problem by going to
Internet Options
Click the Advanced tab
Scroll all the way to the bottom
Uncheck the box that says 'Enable memory protection to help mitigate online attacks'
Hit apply
Hit ok

Close IE and re-open and you should no longer have the problem.
Registration date
Tuesday September 25, 2007
Last seen
July 24, 2013
Thanks very much francoistexas it is now ok,, I think it will not appear

am very grateful
I've chronically been getting the error"the instruction at "0x00000000" referenced memory at "0x00000000". the memory could not be "read" primarily when I shut down IE.

The error does not occur after browsing all sites, but it does consistently occur when I visit specific sites (such as my knowledgebase administration page). I've found that the error does not occur when I do not display my Yahoo toolbar. So for those of you out there that are getting the error when shutting down IE, you might try experimenting with closing some of your IE toolbars as there may be some sort of conflict in that regard. Mine happens to be caused by the Yahoo toolbar.

To close a toolbar, just right-click on any toolbar that is currently displayed and uncheck the box next to one on the list. I would suggest trying to close the toolbars one at a time and shutting down IE after each shut-down so you can isolate it to a specific toolbar.

Thanks Mate it was googles tool bar on mine. I have reinstalled it and it works fine now.

i have the same problem and solved...
just uninstall any toolbar that installed in your browser, I just go to control panel > add/remove programs > and I uninstall all toolbar that existed in my com... and that's all
You should delete the process in Task Manager and then delete all programs which has demo versions.
Please go to Control panel, Click on Add Remove programs and uninstall all Toolbars installed on your system and restart your computer.

If possible Scan your PC and this error will not come
I reset internet explorer, and it fixed it for me. Hope it works for you. I almost pulled my hair out. Found the solution on ie website.
Registration date
Thursday January 15, 2009
Last seen
January 16, 2009


I had the same problem and went to the control panel, add and remove programs. Then I uninstalled ALL of the toolbars listed. I also did some house work and cleaned out all other unused programs. Restarted my computer and problem sloved.

My culprets were Yahoo, Google and my search toolbars.

Good luck!

Its corrupted just run the recovery you will be ok. Don't install what may have caused it again on your computer. You will then gain your desktop and computer back to normal. Be careful some microsoft updates cause this problem.

It is an virus issue
Properly it is an virus issue and download the the malware bytes
and run this scanner it will fixed the issue
My start menu and the desktop as disappeared. Dont know how to get it back. Please help. Note: I have`nt disabled their apprearance on screen. Thank you !
Just press cntrl+alt+del and in task manager go to file, new task and then type in explorer.exe then press enter (or return)
alt cntl del gives me log on task manager screen when I click tasmanager does not return

left with wallpaper. is there a way to use the reinstall cd stp short of reinstall and
repair this error help desparate dont want to lose my data thanks
> Fayle
My problem is that I will have to activate my explorer.exe everytime I want my pc to display the content o my desktop...any solution??that is,have to go through all the process from task manager.It cannot display during my windows log on
ctrl+alt+del then on task manager go to file, then new task then type in "control" ( it will open control panel but will make the screen come back)