Blank desktop

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Hello,
WHEN I SIGN ON MY USER ACCOUNT ON MY COMPUTER
MY DESKTOP IS BLANK AND THE START MENU WONT START UP NOTHING LOADS UP ITS JUST A BLANK SCREEN . WHAT CAN I DO TO FIX THAT ?

1 reply


Dear Trish,

Please try accessing to your OS in safe mode and

have the system restored to see if the problem

gets fixed.

Thank you.