Carol - Jan 12, 2010 at 01:27 PM
 Blocked Profile - Jan 13, 2010 at 06:46 AM
I want to know why I can't access my gmail.. I have been without it for 2 days & I need to access it..Please give me a reason why I can't use my gmail.. I can not send or receive gmail...

1 reply

Blocked Profile
Jan 13, 2010 at 06:46 AM
Hi there,

Possible reasons which can prevent you access your account are:
-wrong email id and password entered,please check well as password is case sensitive,
-browser needs to be set free like cache,history and cookies,

Open your browser,press ctrl shift del ,this will clear private data like delete cookies,clear the cache and history,then refresh or restart it.If you lost the password you can go forward to and press on forgot password and fill the required fields and answer the secret question/answer and your password will be sent to your alternate email address.