Upgraged RAM...Now NO VIDEO, NO MOUSE

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dodger805
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Registration date
Sunday January 31, 2010
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February 6, 2010
- Feb 1, 2010 at 01:23 AM
 Blocked Profile - Feb 1, 2010 at 01:37 AM
Hello,
I just upgraged my HP M470n computer. The mobo is a ASUS P4SD-LA with Intel 848P chipset. I removed the 512MB module and replaced it with two 1GB modules. Now that I turn my computer on, the LED light is on and the HD seems to work but I HAVE NO VIDEO!

The optical mouse shows no laser light and the video displays NO SIGNAL. One minor detail is that the latch that I push down on (to pop the RAM memory up) broke on one side, but once I put the module in place, the latch pushed up like the others. Any suggestions?

PS. I did use a ESD strap, and I guess from my movements I didn't notice that it had unclipped.

THANKS A BILLION IN ADVANCE.

1 reply

Blocked Profile
Feb 1, 2010 at 01:37 AM
Hi there,

You must use memory with same frequency as the old one,download cpu z from link below and it will give you information on memory card frequency as well as maximum that can be added on your system:

https://ccm.net/downloads/security-and-maintenance/4993-cpu-z/

Thanks
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