Problem with a fake anti- virus popup

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Animeation - 10 Mar 2010 à 02:21
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 10 Mar 2010 à 06:01
Hello,
i need help for like my sisters desktop computer, she accidentally clicked on this thing and the next day when she got on, only her wallpaper would show and this pop up anti-virus thing (which is fake and says "wannabe AVG anti-virus checker" or something) would only show that and NO start-up menu or anything would appear only the wallpaper was seen.

So i was wondering if anyone could help or suggest on what to do to get rid of it as I could delete of the virus if the files were shown but it's practically a blank screen so yeah...

Some of my friends say to reboot it but nothing would show up.... Is there any other way??
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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
10 Mar 2010 à 06:01
Hello,

Please, first, we must know if you can reboot in safe mode.

Reboot and tap, tap F8

Let us know