I need help removing viruses
Closed
johnny_Nailz
Posts
2
Registration date
Sunday April 11, 2010
Status
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April 11, 2010
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Apr 11, 2010 at 04:30 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 12, 2010 at 05:46 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 12, 2010 at 05:46 AM
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4 responses
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
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Apr 11, 2010 at 04:55 PM
Apr 11, 2010 at 04:55 PM
Hello Johnny,
What are the symptoms? The log would be appreciated.
What are the symptoms? The log would be appreciated.
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,162
Apr 11, 2010 at 05:28 PM
Apr 11, 2010 at 05:28 PM
Hello again Johnny,
It is now, in my hometown 6:30 PM and will sign off for the day. As General McArthur said "I shall return"...tomorrow around 6AM.
Should I have the symptoms and you log by then, I shall be happy to help you get rid of the virus. I trust that you log is a Hyjackthis log.
Ambucias
Kioskea Viruses/security Contributor
It is now, in my hometown 6:30 PM and will sign off for the day. As General McArthur said "I shall return"...tomorrow around 6AM.
Should I have the symptoms and you log by then, I shall be happy to help you get rid of the virus. I trust that you log is a Hyjackthis log.
Ambucias
Kioskea Viruses/security Contributor
johnny_Nailz
Posts
2
Registration date
Sunday April 11, 2010
Status
Member
Last seen
April 11, 2010
Apr 11, 2010 at 10:48 PM
Apr 11, 2010 at 10:48 PM
yes thanks a lot just gt back from work here is the log....it is huge.
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 1:39:24 PM, on 4/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Steam\Steam.exe
C:\WINDOWS\sr882388.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\msiexec.exe
C:\ba.exe
C:\ba.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?redirfallthru=http%3a%2f%2fsmbusiness.dellnet.com%2f%3f
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://currently.att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - #¼497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - H#¼8ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5BD7B4F6-0438-4559-8A1C-8C792D779AB6} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: (no name) - {D3C35BA7-EC33-4C76-A33A-D1FE146DDB11} - C:\WINDOWS\system32\jkklj.dll (file missing)
O2 - BHO: (no name) - {FA6E43E6-F825-4317-BBCC-EC8462D1F3A5} - C:\WINDOWS\system32\awtromm.dll (file missing)
O2 - BHO: (no name) - ~#¼3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [cdoosoft] C:\DOCUME~1\UTAHOR~1\LOCALS~1\Temp\herss.exe
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\sr882388.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.15) Gecko/2009101601 UGA6P/2.2.362.2 GIAN/1.0.177.2 DEL/1.0.177.2 (ax)" -"http://highered.mheducation.com/olcweb/system/404.html"
O4 - HKUS\S-1-5-18\..\RunOnce: [rmoc3260.dll OCX] regsvr32.exe /s "C:\WINDOWS\system32\rmoc3260.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [rmoc3260.dll OCX] regsvr32.exe /s "C:\WINDOWS\system32\rmoc3260.dll" (User 'Default user')
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=https://www.aol.com/
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {2CA2C9B8-E4F6-4BE9-8601-52ED0AFBA79D} (Pearson Accounting Player) - http://asp.mathxl.com/books/_Players/AccountingPlayer.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2A37E354-391E-43B4-931A-C183CF561802}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{67C90524-7169-493B-85A7-C02B1C755444}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{80CAA114-A919-4972-B1C8-80DFC90909C1}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{D6538471-5657-4AAC-A2F4-13E1A78BE42D}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O20 - Winlogon Notify: awtromm - awtromm.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 1:39:24 PM, on 4/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Browser Mouse\mouse32a.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Muiltmedia keyboard utility\1.1\KbdAp32A.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Steam\Steam.exe
C:\WINDOWS\sr882388.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\msiexec.exe
C:\ba.exe
C:\ba.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?redirfallthru=http%3a%2f%2fsmbusiness.dellnet.com%2f%3f
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://currently.att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=53EEB45F21EA47F2B95DF58497B5E6B6
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - #¼497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - H#¼8ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5BD7B4F6-0438-4559-8A1C-8C792D779AB6} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: (no name) - {D3C35BA7-EC33-4C76-A33A-D1FE146DDB11} - C:\WINDOWS\system32\jkklj.dll (file missing)
O2 - BHO: (no name) - {FA6E43E6-F825-4317-BBCC-EC8462D1F3A5} - C:\WINDOWS\system32\awtromm.dll (file missing)
O2 - BHO: (no name) - ~#¼3E430-B101-42AD-A544-FADC6B084872} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [FLMK08KB] C:\Program Files\Muiltmedia keyboard utility\1.1\MMKEYBD.EXE
O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser Mouse\mouse32a.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Performance Center] C:\Program Files\Ascentive\Performance Center\ApcMain.exe -m
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [cdoosoft] C:\DOCUME~1\UTAHOR~1\LOCALS~1\Temp\herss.exe
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\sr882388.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.15) Gecko/2009101601 UGA6P/2.2.362.2 GIAN/1.0.177.2 DEL/1.0.177.2 (ax)" -"http://highered.mheducation.com/olcweb/system/404.html"
O4 - HKUS\S-1-5-18\..\RunOnce: [rmoc3260.dll OCX] regsvr32.exe /s "C:\WINDOWS\system32\rmoc3260.dll" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [rmoc3260.dll OCX] regsvr32.exe /s "C:\WINDOWS\system32\rmoc3260.dll" (User 'Default user')
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=https://www.aol.com/
O15 - Trusted Zone: http://*.turbotax.com
O16 - DPF: {2CA2C9B8-E4F6-4BE9-8601-52ED0AFBA79D} (Pearson Accounting Player) - http://asp.mathxl.com/books/_Players/AccountingPlayer.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intuit.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2A37E354-391E-43B4-931A-C183CF561802}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{67C90524-7169-493B-85A7-C02B1C755444}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{80CAA114-A919-4972-B1C8-80DFC90909C1}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{D6538471-5657-4AAC-A2F4-13E1A78BE42D}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O20 - Winlogon Notify: awtromm - awtromm.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Ambucias
Posts
47310
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,162
Apr 12, 2010 at 05:46 AM
Apr 12, 2010 at 05:46 AM
Hello Johnny,
Well, the Trojan Horses escaped and invaded your system. One reason for this among others, is that your are running 2 antivirus applications McAfee and Symantec. I suggest that you remove one of them and I strongly recommend that it be Symantec.
Here is what to do to send the Horse to the glue factory:
1. Press alt+ctrl+del to open the task manager.
2. Click on the processes tab
3. Locate the following process : C:\WINDOWS\sr882388.exe
4. Terminate the process
5. Lauch a new Hyjackthis scan no log
6. Locate and check the following entries:
O2 - BHO: (no name) - #¼497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - H#¼8ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {5BD7B4F6-0438-4559-8A1C-8C792D779AB6} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {D3C35BA7-EC33-4C76-A33A-D1FE146DDB11} - C:\WINDOWS\system32\jkklj.dll (file missing)
O2 - BHO: (no name) - {FA6E43E6-F825-4317-BBCC-EC8462D1F3A5} - C:\WINDOWS\system32\awtromm.dll (file missing)
O2 - BHO: (no name) - ~#¼3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\sr882388.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{2A37E354-391E-43B4-931A-C183CF561802}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{67C90524-7169-493B-85A7-C02B1C755444}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{80CAA114-A919-4972-B1C8-80DFC90909C1}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{D6538471-5657-4AAC-A2F4-13E1A78BE42D}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O20 - Winlogon Notify: awtromm - awtromm.dll (file missing)
7. Click "Fix checked" and close Hyjackthis
8. Manually delete the file:
C:\WINDOWS\sr882388.exe (You may need to go in safe mode to delete it)
9. Last but not least, a gentle scrubby dub dub to clean-up the manure, download, install, update and install Malwarebyte.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
10. Perform a FULL, I insist FULL system scan. During the process you may be required to reboot.
11. If any item are found, I would appreciate their names for future references.
12. Delete the items found.
13. Reboot and voilà
Gee, that took a lot of typing, I need a break.
Well, the Trojan Horses escaped and invaded your system. One reason for this among others, is that your are running 2 antivirus applications McAfee and Symantec. I suggest that you remove one of them and I strongly recommend that it be Symantec.
Here is what to do to send the Horse to the glue factory:
1. Press alt+ctrl+del to open the task manager.
2. Click on the processes tab
3. Locate the following process : C:\WINDOWS\sr882388.exe
4. Terminate the process
5. Lauch a new Hyjackthis scan no log
6. Locate and check the following entries:
O2 - BHO: (no name) - #¼497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: (no name) - H#¼8ED58-01DD-4d91-8333-CF10577473F7} - (no file)
O2 - BHO: (no name) - {5BD7B4F6-0438-4559-8A1C-8C792D779AB6} - (no file)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: (no name) - {D3C35BA7-EC33-4C76-A33A-D1FE146DDB11} - C:\WINDOWS\system32\jkklj.dll (file missing)
O2 - BHO: (no name) - {FA6E43E6-F825-4317-BBCC-EC8462D1F3A5} - C:\WINDOWS\system32\awtromm.dll (file missing)
O2 - BHO: (no name) - ~#¼3E430-B101-42AD-A544-FADC6B084872} - (no file)
O4 - HKCU\..\Run: [ttool] C:\WINDOWS\sr882388.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{2A37E354-391E-43B4-931A-C183CF561802}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{67C90524-7169-493B-85A7-C02B1C755444}: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\..\{80CAA114-A919-4972-B1C8-80DFC90909C1}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{D6538471-5657-4AAC-A2F4-13E1A78BE42D}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.104,93.188.166.81
O20 - Winlogon Notify: awtromm - awtromm.dll (file missing)
7. Click "Fix checked" and close Hyjackthis
8. Manually delete the file:
C:\WINDOWS\sr882388.exe (You may need to go in safe mode to delete it)
9. Last but not least, a gentle scrubby dub dub to clean-up the manure, download, install, update and install Malwarebyte.
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/
10. Perform a FULL, I insist FULL system scan. During the process you may be required to reboot.
11. If any item are found, I would appreciate their names for future references.
12. Delete the items found.
13. Reboot and voilà
Gee, that took a lot of typing, I need a break.
