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kelcraw Posts 2 Registration date Wednesday April 14, 2010 Status Member Last seen April 15, 2010 - Apr 15, 2010 at 06:50 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 16, 2010 at 04:52 PM
All of the sudden, I lost almost everything on my desktop all of my files were gone, software, email. It seems as though my computer created a new user Administrator.Crawford?? (my last name). All of my files and such are in my administator folder when i go to C drive , documents and settings, administrator. I seem to be logged in as administrator but what I have access to is the administrator.crawford files?
I can i switch this back to the way it was before?

What I have done for now is copied everything from the Administrator to the Administrator.crawford. Everything is back but my harddrive is twice as full. Things are running very slowly. Also everytime I try to open my external hardrive my computer freezer and I have to control alt delete to get rid of it before I can do anything else.

Anyone know what happened and how I can repair this?

2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Apr 15, 2010 at 08:07 AM
Hello,

The first step to identifying the problem is to see what processes and registry entries which may be causing a problem.

I suggest that you download and install Hyjackthis, version 2.0.3:

http://free.antivirus.com/hijackthis/

Reguest a scan and save a log.

Copy the log and paste it here, we will see what we can do.

Regards
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sumana soh Posts 62 Registration date Monday March 15, 2010 Status Member Last seen May 10, 2010 1
Apr 15, 2010 at 09:14 AM
help me ambucias
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,169
Apr 16, 2010 at 04:52 PM
With what my friend?
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