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kelcraw Posts 2 Registration date Wednesday April 14, 2010 Status Member Last seen April 15, 2010 - Apr 15, 2010 at 06:50 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 16, 2010 at 04:52 PM
All of the sudden, I lost almost everything on my desktop all of my files were gone, software, email. It seems as though my computer created a new user Administrator.Crawford?? (my last name). All of my files and such are in my administator folder when i go to C drive , documents and settings, administrator. I seem to be logged in as administrator but what I have access to is the administrator.crawford files?
I can i switch this back to the way it was before?

What I have done for now is copied everything from the Administrator to the Administrator.crawford. Everything is back but my harddrive is twice as full. Things are running very slowly. Also everytime I try to open my external hardrive my computer freezer and I have to control alt delete to get rid of it before I can do anything else.

Anyone know what happened and how I can repair this?

2 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 15, 2010 at 08:07 AM
Hello,

The first step to identifying the problem is to see what processes and registry entries which may be causing a problem.

I suggest that you download and install Hyjackthis, version 2.0.3:

http://free.antivirus.com/hijackthis/

Reguest a scan and save a log.

Copy the log and paste it here, we will see what we can do.

Regards
sumana soh Posts 62 Registration date Monday March 15, 2010 Status Member Last seen May 10, 2010 1
Apr 15, 2010 at 09:14 AM
help me ambucias
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 16, 2010 at 04:52 PM
With what my friend?