I have a Dell A920. Both ink cartridges are new. The black cartridge is not printing. Configuration: Windows XP / Internet Explorer 8.0

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Dell A920 black cartridge not printing

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LWS5339 - Apr 28, 2010 at 11:19 PM
Blocked Profile - Apr 29, 2010 at 02:57 AM

I have a Dell A920. Both ink cartridges are new. The black cartridge is not printing.

Answer 1 / 1

Blocked Profile
Apr 29, 2010 at 02:57 AM

Dear Sir,

The cartridge might have been wrongly placed. Please consider removing it and placing it correctly for the problem to get solved.

Thanks.