Locked Yahoo Acount

Closed
Femia - Jun 15, 2010 at 09:37 AM
jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020
- Jun 15, 2010 at 03:33 PM
Hi there,

Please help me. Before i changed my password, I thought I was hacked coz when i signed off, my friend found out that im still on. Instead i changed my password to a longer one. I'm using my password for almost a year now, but lately I was informed that im using a wrong password. When I clicked the forgot my password, yahoo opened my account and I saw my old password there, when i tried to use my old password they locked my account and asked me security question which i thought I answered it right, but still i was informed that it was locked. Please help me. That email im using is my official email in all my trnsactions.

Request favorable action and Thank you so much.





1 reply

jack4rall
Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Jun 15, 2010 at 03:33 PM
Entering wrong password many times will result in locking your account.
The lock on your account will expire 24 hours after it was first locked. You can try to sign in again after the lockout time has expired.

For more information, you can refer this topic. Just click on the below link

https://help.yahoo.com/kb/account/SLN2069.html?impressions=true
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