Lost control of sound - Trojan Virus

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Di - Jun 28, 2010 at 11:19 PM
 Di - Jun 28, 2010 at 11:29 PM
Hello,

I lost use of my sound after finding out that I had a Trojan virus. I can still get to the prompts, but I am unable to activate the sound or add the icon to my desktop. I have a Dell Inspiron 1520. Even though I have no "sound", when I get an email or open outlook explorer, I get a loud beep-type sound like a smoke detector! So, obviously, my computer is still capable of making sound.

Any help would be greatly appreciated!

Thanks...

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1 response

mijack Posts 68 Registration date Monday June 28, 2010 Status Member Last seen December 10, 2012 10
Jun 28, 2010 at 11:25 PM
Hi, there:

That beep sound is from the computer. It doesn't mean your computer is working well. Try anti-virus programs to clean the trojans out.
Thank you...I have run the McAfee and AVG multiple times and they both say that my computer if virus free...what do you recommend now?

Thanks...