Lost control of sound - Trojan Virus

Closed
Di - 28 Jun 2010 à 23:19
 Di - 28 Jun 2010 à 23:29
Hello,

I lost use of my sound after finding out that I had a Trojan virus. I can still get to the prompts, but I am unable to activate the sound or add the icon to my desktop. I have a Dell Inspiron 1520. Even though I have no "sound", when I get an email or open outlook explorer, I get a loud beep-type sound like a smoke detector! So, obviously, my computer is still capable of making sound.

Any help would be greatly appreciated!

Thanks...

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1 response

mijack Posts 68 Registration date Monday 28 June 2010 Status Member Last seen 10 December 2012 10
28 Jun 2010 à 23:25
Hi, there:

That beep sound is from the computer. It doesn't mean your computer is working well. Try anti-virus programs to clean the trojans out.
Thank you...I have run the McAfee and AVG multiple times and they both say that my computer if virus free...what do you recommend now?

Thanks...