Hotmail account being used by someoneelse

Solved/Closed
Chapal - Jun 29, 2010 at 10:32 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 29, 2010 at 05:22 PM
Hello,
Someone is using my hotmail account and asking my contacts unwanted things. I can not sign in my account.

Regards,

Chapal
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2 responses

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Jun 29, 2010 at 11:40 AM
Hi there,

Lodge a complaint to police and also explain the issue by contacting Hotmail they will do necessaries for you.

Thanks
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,168
Jun 29, 2010 at 05:22 PM
Hello,

I suggest that you follow Closeup22's advice, he always has excellent suggestions.

Furthermore, in case of Hotmail hacking, Kioskea recommends the following action:

If your MSN/Hotmail Account has been hacked!

If your MSN Account has been hacked, go to MSN email support:
https://support.live.com/eform.aspx?productKey=wlid&ct=eformts&scrx=1

You have to give all informations about your problem and about your identity:
* Your e-mail (the "Windows Live ID").
* Your first name and full name.
* Your date of birth (month / day / year).
* Your country.
* The state, province or department in which you reside.
* Your zip code.
* The IP address of each computer used to access your account, or the most commonly used. To find your IP address, visit : http://www.monip.org/
* The answer to your secret question (if you don't remember it, notify it).
* Emergency address email registered for this account (if no emergency address, notify it).
* Your Internet service provider (at work or at home).
* The date and approximate time of your last login.
* The information below:
o For Windows Live Hotmail user :
? Examples of files names which you created in addition to those existing by defect
? Examples of contacts contained in your address book.
? Examples of old email titles contained in your inbox folders or messages.
o For Windows Live Messenger user :
? Examples of contacts contained in your contact list.
? The nickname under which you appear on Windows Live Messenger.
VERY IMPORTANT ! Write your request in a clear and understandable English, avoiding the SMS language, spelling and abbreviations !
Remember and do not forget that this is the only way you can expect to recover your account!

Good luck
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