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Computer Virus

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Jstamper - Jul 1, 2010 at 11:18 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jul 1, 2010 at 03:57 PM
Hello,

I have a virus on my Dell Inspiron 1545 laptop. Is there a way I can get it off without paying anything. When I turn it on it shows the Dell logo then it goes to a black screen and thats all it does. Can I just wipe everything off the laptop & reinstall my Windows 7? Please help I need it fixed before I start school again.

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Jul 1, 2010 at 03:57 PM
Greetings JStamper,

No, you do not have a virus but a serious hardware problem.

I suggest that you insert your Win disk and reboot. If it does boot, try the repair option. If it does not boot, your only recourse is to get it to a repair shop for a physical, manual repair.

Regards

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