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2 replies
Ambucias
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Greetings,
In the circumstances you have described, the best first solution to try is to perform a non-destructive restore, which mean to restore your system back to a date before the problem occured.
Regards
In the circumstances you have described, the best first solution to try is to perform a non-destructive restore, which mean to restore your system back to a date before the problem occured.
Regards
Pat
Hi Kathy: I spent the better part of yesterday trying to fix this and here's what I finally found and did. https://support.microsoft.com/en-us/help/2284591 - Pat
Pat
Yes. Hallelujah! Here's some more info, which is more discussion about fixes: https://social.microsoft.com/Forums/en-US/531bbf4f-6f1a-4f44-afba-de263196269d/onecare-unresponsive-uninstall-failing-solution?forum=onecaregeneral And, I'm going to uninstall Onecare, which is now discontinued; I am not going to run the Onecare cleanup tool because I've read that it may delete some drivers that are used by other programs and am going to run CCleaner (Free/Donation). I'm reading this to find a replacement for Onecare: https://www.makeuseof.com/tag/ten-best-antivirus-programs/ -Pat
