INternal speakers not working on my notepad

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I have a new samsung x320 notepad, internal speakers used to work now they arent, however external speakers work if I hook them into headphone plug?? could anyone suggest why the internal speakers arent working, on skype it says my speakers are fine, but i cant hear others speaking , they can hear me. I cant play videos etc no sound unless I plug the external speakers in?? I have windows 7

1 reply

Dear Sereeena,

Please consider getting to the Advanced Speaker Settings in the Sound and Audio Properties and set the configurations right in order to have them working properly. Yet check whether the sound drivers do not need to be updated in the Device Manager.