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Suddenly can't open word docs in word

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wbk - Aug 3, 2010 at 02:41 PM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 4, 2010 at 04:44 PM
Hello,
Thank you in advance for your help. For the last few days Hotmail is automatically opening attached word docs as Word Apps. I don't want this. How do I stop it permanently!

Thank you.


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3 replies

Answer 1 / 3
Jonboy
Aug 4, 2010 at 07:15 AM
Hi,

To open a Word doc in Word from Hotmail Word Apps.

You will see 2 lines of type next to the Word logo - The name of the document, and underneath, the line 'Download'. You have the option to click on either. Click on 'Download' and you will see the usual interface to Open or Save the Word document,
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Aug 4, 2010 at 07:23 AM
Hello Jonboy,

Thank you for your solution. I am anxious to see what Gaffers and WBK will say about this.

Regards
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wbk
Aug 4, 2010 at 10:42 AM
Thank you, Jonboy!! I was clicking on the whole line not just the "download". You saved me a lot of time and aggravation.
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Aug 4, 2010 at 04:44 PM
You did it Jonboy! Thank you!
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Answer 2 / 3
Gaffers
Aug 4, 2010 at 05:46 AM
I am having the same problem. I need to save docs in a Word file archive and can't with this apps setup. Also pics that come with a document can't be saved by right clicking the image and saving to file. This apps set up is of no use to me whatsoever. Why mess with something that works OK?
If it cant't be resolved quickly I will have to contact every client to re-send Word files to a different address.
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Answer 3 / 3
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,210
Aug 4, 2010 at 06:00 AM
Hello Gaffers,

You are among the thousands of Hotmail users who are now experiencing this problem. As you said, if you have a good recipe, why change it. The problem, from what I understand resides with Java. This is just a guess, but see if you can update your Java.
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