F480i video as ringtone?

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Hello,

My friend just got a Samsung f480i and had a video as a ringtone on his previous phone. He/we have tried for hours to set it as a ringtone on his new f480i but we can't. It doesn't even show up in the files as an option, despite being in the folder required. It is a 3gp format. Any ideas as to why it's not allowing him to use his video as a ringtone?

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Dear Misnelle,

You should add the video or picture to the specific contact and not through its sound settings.

Thanks.