itune 9.1.1.12 problem Closed

Question

Hello, 

since 2 weeks, i cannot open itune?? i try to remove it or to repair it, but the coumputer freeze or just run without doing anything for hours and hours.
what do im supose to do?
i have itune 9.1.1.12


Configuration: Windows Vista / Internet Explorer 8.0

drlootle · Answer

Hi there,

Try the solutions provided on link below from official Apple website and also uninstall the application by using an uninstaller and reinstall it:

https://support.apple.com/en-us/HT203206
https://ccm.net/downloads/security-and-maintenance/4641-revo-uninstaller/

Thanks

Itune 9.1.1.12 problem

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