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2 responses
Tried pulling the power several times, unfortunately that has not helped.
It seems the router is still visible, my laptop can see it, as could the local techy shop's computer. They recommended the reset as well, which I have just done and nothing appears to have changed. I didn't have to type any information, but we already knew we had an unprotected network.
When I try connecting to the network in the bottom right hand corner of my laptop screen however, it asks me for the network security key - we don't have one though? I can see that I have the "connect automatically" box ticked, but obviously this isn't happening. So frustrating!
However, in the techy shop they seemed to think that the lifespan should be longer than a few years and that I shouldn't have to buy another router yet. Would be very grateful for anymore ideas from anyone...
It seems the router is still visible, my laptop can see it, as could the local techy shop's computer. They recommended the reset as well, which I have just done and nothing appears to have changed. I didn't have to type any information, but we already knew we had an unprotected network.
When I try connecting to the network in the bottom right hand corner of my laptop screen however, it asks me for the network security key - we don't have one though? I can see that I have the "connect automatically" box ticked, but obviously this isn't happening. So frustrating!
However, in the techy shop they seemed to think that the lifespan should be longer than a few years and that I shouldn't have to buy another router yet. Would be very grateful for anymore ideas from anyone...
xpcman
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Wednesday October 8, 2008
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Aug 17, 2010 at 04:06 PM
Aug 17, 2010 at 04:06 PM
First remove the power plug to the router, wait 10 minutes and reconnect the power. This reboot might fix things.
If you still have problems. Do a site survey from a laptop to determine if your router is visible (ie still transmitting). If you can't find your router then most likely the transmitter has failed. They have a lifetime of only 1 to 5 years. With DSL routers it's even less. I'm on my 3rd wireless router now.
If your router is still transmitting you can try to reset it to factory condition. There is a "reset" switch on the back of most routers. You press a ball-point pen into a small hole for 15 seconds. This resets the router and you will need to follow Belkin's instructions to change the SSID and encryption key. If you don't then you have an unprotected network.
If it's still not working I would buy a new router.
Good Luck
If you still have problems. Do a site survey from a laptop to determine if your router is visible (ie still transmitting). If you can't find your router then most likely the transmitter has failed. They have a lifetime of only 1 to 5 years. With DSL routers it's even less. I'm on my 3rd wireless router now.
If your router is still transmitting you can try to reset it to factory condition. There is a "reset" switch on the back of most routers. You press a ball-point pen into a small hole for 15 seconds. This resets the router and you will need to follow Belkin's instructions to change the SSID and encryption key. If you don't then you have an unprotected network.
If it's still not working I would buy a new router.
Good Luck
