HP DV6 8334UK bar hasn't been working

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Tom - Aug 23, 2010 at 03:46 PM
closeup22

Posts: 8925
Registration date: Friday May 15, 2009
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Last seen: October 7, 2010

- Oct 3, 2010 at 06:45 AM

Hello, I have a HP DV6 8334UK. They have a touch where the off button is, which features the Mute button, Volume control and WLAN. Since yesterday the bar hasn't been working, and i don't really know why this has happened. If there's a way of activating or deactivating it then can somebody please tell me...thanks.

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1 reply

Answer 1 / 1

Blocked Profile
Aug 24, 2010 at 06:47 AM

Hi there,

Just clean it with a piece of cloth and restart your laptop .

Thanks

Tom
Aug 25, 2010 at 05:44 AM

I've already tried that, but its still not working.

All the lights are still lit. It just seems as if he touch has been deactivated some how.

closeup22

Posts: 8925
Registration date: Friday May 15, 2009
Status: Member
Last seen: October 7, 2010

2,108
Oct 3, 2010 at 06:45 AM

Hello tom.

Make a system recovery ,save your data as it will be lost,then press esc on boot,then press F11 and start recovery of laptop to default factory settings,if its a software issue it will be fixed else take to repair center and have it replaced.

Thanks

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