Black screen of death after malware scan

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cannon - Aug 23, 2010 at 09:00 PM
 Blocked Profile - Aug 24, 2010 at 01:54 AM
Hello, my computer said i needed to run a scan for malware on a dell studio, and i ran a malware scan and it said I needed to restart it. I restarted it and now it just comes up o the dell screen and then the screen turns black..and nothing else happens ..what can I do?? thanks danny...cannonball197622aol.com



1 reply

Blocked Profile
Aug 24, 2010 at 01:54 AM
Dear Danny,

Please get through the following steps and see whether the problem gets solved.

https://ccm.net/faq/7909-dell-laptop-screen-goes-blank-after-starting-windows

https://ccm.net/computing/hardware/1535-computer-boots-to-black-screen/

Thank you.
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