Black screen of death after malware scan

cannon - Aug 23, 2010 at 09:00 PM
 Blocked Profile - Aug 24, 2010 at 01:54 AM
Hello, my computer said i needed to run a scan for malware on a dell studio, and i ran a malware scan and it said I needed to restart it. I restarted it and now it just comes up o the dell screen and then the screen turns black..and nothing else happens ..what can I do?? thanks


1 response

Blocked Profile
Aug 24, 2010 at 01:54 AM
Dear Danny,

Please get through the following steps and see whether the problem gets solved.

Thank you.