Cd/dvd doesnt work

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Hello, i have a dell inspiron 1545 and it doesnt read any cd o dvd in the device manager says Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38) what can i do.



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Posts
6428
Registration date
Sunday June 6, 2010
Status
Moderator
Last seen
July 16, 2020

Hello,

Try this 1

Click on Start --> In search box, type regedt32 and press "Enter"

Registry editor will be opened.

Backup your registry by going to File --> Export and save the file with any name.

Now on the left side, navigate to the location

HKEY_LOCAL_MACHINE --> SYSTEM --> CurrentControlSet --> Control

----> Class ---> Click on {4D36E965-E325-11CE-BFC1-08002BE10318}

At right side delete these files if u find it

upper filters,lower filters,upper filters.bak,lower filters.bak and then restart your

PC.

Good Luck.